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2-Year Warranty
Last updated September 26, 2026
We stand behind our chairs. FORNEL products bought at myfornel.com are covered by a 2-year limited warranty from the date of delivery, for the original purchaser.
What's covered
- Defects in materials and workmanship under normal household use.
- Parts that break or fail because of such a defect.
What's not covered
- Normal wear and tear, including scratches, dents and natural color changes of wood exposed to sunlight.
- Damage from misuse, accidents, or modifications.
- Damage caused by not following the assembly, use and care instructions — for example, using the chair with bolts that are not fully tightened.
- Products bought from unauthorized resellers.
How to make a claim
- Email info@myfornel.com with your order number, a short description, and photos of the issue.
- We'll review it and, if it's covered, send a replacement part or product, or offer a refund.
Your rights
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
Melt Candle Company LLC (FORNEL) · 1022 Diane Ave., Oak Harbor, WA 98277 · info@myfornel.com · (360) 499-2991