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2-Year Warranty

Last updated September 29, 2026

We stand behind our chairs. FORNEL products bought at myfornel.com are covered by a 2-year limited warranty from the date of delivery, for the original purchaser.

What's covered

• Structural defects in the wood (for example a panel, seat or footrest that cracks or splits under normal household use).
• Defects in the hardware: bolts, barrel nuts and other fittings.
• Replacement parts for a covered defect are shipped to you free of charge.

What's not covered

• Paint and finish damage, such as chips, scratches or worn paint.
• Normal wear and tear, including dents and natural color changes of wood exposed to sunlight.
• Damage from misuse, accidents, or modifications.
• Damage caused by not following the assembly, use and care instructions — for example, using the chair with bolts that are not fully tightened.
• Products bought from unauthorized resellers.

How to make a claim

1. Email info@myfornel.com with your order number, a short description, and photos of the issue.
2. We'll review it and, if it's covered, ship the replacement part free of charge (or, if a part can't fix it, replace the product or offer a refund).

Your rights

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.